Privacy policy

Last updated: 26 January 2026

This Privacy Policy describes how Clubsport Garage Limited (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website (clubsportgarage.co.uk), make a purchase, or communicate with us (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Personal Information We Collect

We collect personal information to operate our business, fulfil orders, and provide customer support. The information we collect depends on how you interact with us.

Information You Provide Directly

  • Name, address, email, phone number

  • Billing and shipping details

  • Order information and payment confirmation

  • Login details (if you create an account)

  • Items viewed, added to basket or wishlist

  • Information you send us through customer support

Information Collected Automatically

We use cookies, pixels, and similar technologies to collect:

  • IP address

  • Device and browser information

  • Usage data (pages visited, actions taken)

  • Interaction with emails or ads

For Shopify-specific cookie information:
https://www.shopify.com/legal/cookies

Information From Third Parties

We may receive information from:

  • Shopify (platform provider)

  • Payment providers (e.g., PayPal, Shop Pay, Klarna, credit card processors)

  • Analytics and advertising partners

  • Delivery and fulfilment partners

These third parties may collect and process data according to their own privacy policies.

How We Use Your Information

We use your information to:

Provide Products & Services

  • Process payments and fulfil orders

  • Send order updates

  • Manage your account

  • Handle returns and exchanges

  • Facilitate delivery and tracking

Customer Support

  • Respond to enquiries

  • Resolve issues

  • Improve our services

Marketing & Advertising

  • Send promotional emails (you can unsubscribe at any time)

  • Personalise website content

  • Deliver relevant ads on other platforms

Security & Fraud Prevention

  • Detect or investigate suspicious activity

  • Protect our website and customers

How We Share Information

We may share your information with:

  • Service providers (Shopify, payment processors, email/SMS providers, analytics tools, couriers)

  • Marketing and advertising partners

  • Professional advisers (legal/financial where required)

  • Authorities, where required by law

  • Third-party payment or financing providers (PayPal, Shop Pay, Klarna etc.)

We do not sell personal information.

Cookies

Cookies help us operate our website, improve performance, and personalise content.
You can manage cookies through your browser settings, but disabling them may impact functionality.

User-Generated Content

If you post a review or upload content publicly, it may be visible to others. We cannot control how others may use this information.

Third-Party Websites

Our site may include links to external sites. Their privacy practices are separate from ours, and we are not responsible for their content or policies.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16.

Security & Data Retention

We take reasonable measures to protect your data.
We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Delete your data (in certain circumstances)

  • Object to certain processing

  • Restrict processing in certain situations

  • Request data portability

  • Withdraw consent where applicable

To exercise these rights, contact us using the details below.

You can unsubscribe from marketing emails at any time using the link in the email footer.

International Transfers

Your personal information may be transferred outside the UK or EEA (e.g., to Shopify in the US).
Where this occurs, we use approved safeguards such as Standard Contractual Clauses.

Contact Us

Clubsport Garage Limited
11 Star Lane Industrial Estate
Southend-on-Sea
SS3 0PJ
United Kingdom

Tel: +44 1702 599 075
Email: contact@clubsportgarage.co.uk