Terms of service

Last updated: 26 January 2026

Please read these Terms of Service carefully. By purchasing from Clubsport Garage Limited (“we”, “us”, “our”) or using our website (clubsportgarage.co.uk), you agree to be bound by the Terms set out below.
If anything is unclear, please contact us before placing an order.

Our aim is always to provide clear information and excellent service while protecting both you as the customer and us as the supplier.

1. GENERAL TERMS

Product Images & Descriptions

We make every effort to ensure product images, descriptions, and specifications are accurate. However, product images are illustrative and may differ slightly from the item supplied. If specific details are important, please contact us before purchasing.

Customer Conduct & Feedback

We welcome feedback and will always try to resolve issues promptly.
However, knowingly false, defamatory, or misleading public statements (e.g., forums, social media, reviews) may result in us exercising our legal rights.
Please give us the opportunity to resolve any issue first.

Vehicle Modifications

Many performance parts and modifications go beyond the manufacturer’s original design and may affect durability, emissions, drivability, or other vehicle systems.
By purchasing and installing aftermarket parts, you accept responsibility for:

  • Ensuring compatibility

  • Any additional parts or labour required

  • Any resulting wear, damage, or failure to the vehicle

We cannot be held liable for issues arising from pre-existing wear, poor condition, incompatible modifications, or improper installation.

2. PAYMENT & PRICES

  • Prices shown to UK customers include VAT.

  • International customers automatically see VAT-exclusive prices.

  • Prices may change due to supplier or currency fluctuations.

  • We accept most major debit/credit cards, PayPal, and (where applicable) bank transfer.

Special-Order / Built-to-Order Products

Items marked as special order, built-to-order, custom-made, or pre-order must be paid in full prior to ordering and are non-refundable.

In some cases, a 25% non-refundable deposit may be accepted at our discretion.

Gift Vouchers

Gift vouchers cannot be used for Sale / Special Offer items.

3. DELIVERY & DAMAGE ON RECEIPT

Checking Deliveries

It is the customer’s responsibility to check the parcel for visible damage before signing for delivery.

You must reject the parcel if it appears damaged.

Signing as “received in good condition” confirms acceptance of the item and removes the courier’s liability to compensate for damage.

Signatures

  • Items signed for by you or a third party (e.g., neighbour) are deemed received in good condition unless marked as “damaged”.

  • Signing “unchecked” is treated by most couriers as acceptance, and we may be unable to claim for damage.

If an Item Arrives Damaged or Missing

You must notify us immediately with clear photos.
We will arrange a replacement or investigation as required.

You must notify us within 24hrs of delivery if a parcel can't be located.

Delivery Times

We aim to dispatch stocked items within 72 hours.
Special-order items vary.
Delays caused by suppliers, couriers, customs, or unforeseen issues do not provide grounds for cancellation/refunds.

4. INTERNATIONAL ORDERS & IMPORT DUTIES

International orders may be subject to import duties, taxes, or clearance fees. These are:

  • Not included in product or shipping costs

  • Fully the customer’s responsibility

  • Not charged or controlled by us

If a shipment is returned due to unpaid duties, incorrect information, or refusal to accept delivery, all return shipping charges, handling fees, and courier charges billed to us will be deducted from any refund.

Refusal to pay import charges does not entitle the customer to cancel an order.

We are not liable for customs delays or refusal of release.

5. ONLINE ORDER SECURITY

We may carry out fraud-prevention checks, including address verification or additional confirmation.
We reserve the right to refuse an order if fraud is suspected.

6. QUALITY & FITMENT OF AFTERMARKET PARTS

Many items we sell are aftermarket parts. These may differ in:

  • Fitment tolerances

  • Surface finish

  • Manufacturing consistency

Minor imperfections or the need for small adjustments/modifications are normal with aftermarket components.

Customer Responsibilities

By purchasing aftermarket parts, you accept that:

  • Perfect OEM fitment cannot be guaranteed

  • Professional installation by an aftermarket-experienced workshop is strongly recommended

  • Returns/exchanges are not accepted once an item has been installed

  • Minor imperfections or required adjustments are not considered faults

Workshops unfamiliar with aftermarket products may incorrectly claim parts “do not fit”.

We are always available to assist with fitment queries.

7. WARRANTY

Warranty coverage is provided by the manufacturer, not Clubsport Garage.
Manufacturers typically cover manufacturing defects only — not wear and tear, misuse, installation error, track use, or racing environments.

We do not cover:

  • Labour costs

  • Vehicle downtime

  • Consequential loss

  • Shipping costs for warranty assessment (unless agreed)

We act as a facilitator for warranty claims but do not control outcomes.

8. RETURNS & CANCELLATIONS

Return Period

We follow a standard UK distance-selling structure:

  • 14 days from delivery to notify us of a return

  • 14 days after approval to return the item

Shipping costs are non-refundable.

Return Eligibility

Items must be:

  • In original condition

  • Unused and uninstalled

  • In original packaging

  • Returned with proof of purchase

Returns sent without approval will not be accepted.

Non-Returnable Items

  • Custom-made items

  • Special-order / built-to-order / pre-order items

  • Installed or used items

  • Gift cards

  • Additional services (e.g., coatings, painting, warranties)

  • Hazardous materials (oils/fluids)

Installed or Used Items

If an item shows signs of installation/use, the return will be rejected or subject to up to a 50% restocking fee, depending on condition.

Built-to-Order / Pre-Order Products

These are exempt from cancellation under Consumer Contracts Regulations 2013.
Sales are final unless faulty or not as described.

9. EXCHANGES

The fastest way to exchange is to purchase the replacement item and return the original (if eligible).

10. REFUNDS

Refunds are processed to the original payment method once the return is inspected and approved.

Banks may take up to 5 working days to release funds.

11. WEBSITE & CONTENT

All content is owned by Clubsport Garage Limited.
No content may be reproduced without written permission.

We aim to ensure website accuracy but do not guarantee it.
We are not liable for losses arising from site errors, outdated information, or third-party links.

12. QUESTIONS

Questions about these Terms should be sent to:
contact@clubsportgarage.co.uk